From Strategy to Playbook - the White Paper

By developing, implementing, and maintaining a unique playbook for your organisation, you can empower employees to think for themselves and make good decisions, rather than constantly hovering over their shoulders to check they are thinking like you.

A good company playbook integrates four elements that make up the CAFE Framework™: Clarity, Accountability, Focus, and Energy.

Clarity is about the three Ps that make up the business DNA, the key to astute decision-making; accountability invites all employees to take appropriate ownership, with the kind of support that sets them up for success; focus points everyone in the right direction, with real-time feedback on the impact of tactical decisions; and energy encourages everyone in the organisation to make a meaningful contribution, freeing up the company leadership to look ahead.